Privacy Policy

Last Updated: January 2026

Our Commitment to Your Privacy

At be333, your privacy is not an afterthought — it is a fundamental part of how we operate. This Privacy Policy explains what personal information we collect when you use our platform, how that information is used, who may access it, and the controls you have over your own data. We encourage you to read this document carefully so that you feel fully informed when engaging with our services.

By registering an account or using any service offered by be333, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform. Your trust is important to us, and we take every reasonable step to honor it.

This policy applies to all users accessing be333 from Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you are using be333 outside Bangladesh, please be aware that data handling practices may vary based on local regulations.

Information We Collect

be333 collects personal information in order to deliver a safe, compliant, and personalized experience to every user. We collect only what is necessary for the purposes described in this policy and nothing more.

Registration & Account Information

When you create an account with be333, we collect the following personal details to verify your identity, process payments, and comply with applicable legal requirements:

• Full name and date of birth
• Email address and mobile phone number
• Residential address (city, district, Bangladesh)
• Government-issued identity document details for KYC verification
• Username and encrypted password

Transaction & Financial Information

To process deposits and withdrawals through local payment methods, we collect financial data including:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer)
• Mobile wallet number or bank account reference (tokenized, never stored in plain text)
• Transaction amounts, dates, and reference IDs
• Deposit and withdrawal history for account management and responsible gaming monitoring

Usage & Technical Data

We automatically collect certain technical information when you access the be333 platform. This includes your IP address, device type and operating system, browser version, pages visited and actions taken within the platform, session duration, and referring URL. This technical data helps us improve performance, diagnose errors, and detect fraudulent activity. It is not used to build personal advertising profiles.

How We Use Your Information

The personal information collected by be333 is used strictly for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent:

• To create, maintain, and secure your be333 account
• To process deposits, withdrawals, and betting transactions accurately
• To verify your identity and comply with applicable KYC requirements
• To provide customer support, respond to queries, and resolve disputes
• To send you service-related notifications, such as account updates, transaction confirmations, and responsible gaming reminders
• To monitor platform activity for fraud prevention, security threats, and responsible gaming compliance

Where you have given explicit consent, we may also send promotional communications about new games, seasonal offers (for example during Eid or Pohela Boishakh), and platform improvements. You can withdraw this consent at any time by contacting our support team.

Sharing Your Information

be333 does not sell, rent, or trade your personal information. We share data only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

Payment Processing Partners

To process your transactions, we share the minimum required financial data with our verified payment partners including bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks such as Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank. These partners are bound by their own strict data protection obligations and are not authorized to use your data for any purpose beyond processing the specific transaction.

Legal & Regulatory Requirements

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorized authorities where we are legally required to do so. This includes responses to valid court orders, anti-money laundering (AML) obligations, and fraud investigation requests. In such cases, disclosure is made only to the extent required by law, and we will notify you where permitted.

Technology & Service Providers

We engage third-party technology providers to help operate the platform — for example, hosting providers, security scanning services, and game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers access only the technical data required to deliver their services and are contractually prohibited from using it for any other purpose.

Under no circumstances do we share your personal data with third-party advertisers or marketing networks outside the be333 group. Your betting activity, game history, and financial profile are never shared for commercial purposes.

Cookies and Tracking Technologies

be333 uses cookies and similar tracking technologies to maintain session security, remember your preferences, and analyse platform performance. By continuing to use our platform, you consent to our use of cookies as described in this section.

Types of Cookies We Use

Essential cookies keep you logged in and protect your account session. Functional cookies remember your language preference and display settings. Analytical cookies help us understand how users navigate the platform so we can continuously improve the experience. We do not use advertising or cross-site tracking cookies.

Managing Cookies

You can control or delete cookies through your browser settings at any time. Disabling essential cookies may prevent certain features of the be333 platform from functioning correctly, including account login and secure transactions.

We do not use cookies to build personal advertising profiles or to track your activity across third-party websites. Our cookie usage is limited to what is strictly necessary for operating a secure and functional betting platform.

Data Retention

be333 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. For active accounts, we retain your registration details, transaction history, and game records for the duration of your account relationship with us. Once you close your account, we retain certain data for a minimum regulatory period to comply with anti-money laundering, fraud prevention, and audit requirements.

Technical and analytical data (such as logs and session information) is typically retained for a shorter period of up to 12 months, after which it is anonymised or deleted. You may request deletion of your personal data at any time by contacting [email protected], subject to our legal retention obligations.

Data Security

Protecting your personal and financial information is a top priority at be333. We implement a layered security architecture designed to resist unauthorized access, data breaches, and fraudulent activity. While no system can guarantee absolute security, our controls reflect current industry best practices for online betting platforms.

Our key security measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Secure password hashing using modern cryptographic algorithms
• Role-based access controls limiting staff access to only the data they need
• Regular security reviews and penetration testing to identify and address vulnerabilities

Your Rights Over Your Data

As a be333 user, you have specific rights concerning your personal data. We are committed to honouring these rights promptly and transparently. To exercise any of the rights below, please contact us at [email protected] with a clear description of your request.

Right to Access

You have the right to request a copy of the personal data we hold about you. We will respond to verified access requests within a reasonable timeframe. Your data will be provided in a clear, readable format.

Right to Rectification

If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please notify us as soon as you become aware of any discrepancy.

Right to Erasure

In certain circumstances, you may request that we delete your personal data. We will fulfil erasure requests where we are not legally required to retain the data. Note that transaction records may be subject to mandatory retention periods under applicable financial regulations.

Right to Restrict Processing

You may request that we temporarily or permanently restrict the processing of your personal data in certain situations — for example, if you believe the data we hold is inaccurate, or if you object to a specific processing activity while we investigate your concern.

To exercise any of these rights, please write to us at [email protected]. We aim to acknowledge your request within 3 business days and resolve it within 30 days. Complex requests may take longer; we will keep you informed of progress throughout.

Payments & Financial Data Protection

All financial transactions on be333 are processed through encrypted channels. We do not store your full bKash or Nagad wallet credentials, bank card numbers, or complete bank account details on our servers. Payment data is tokenized at the point of entry and transmitted directly to the relevant payment processor using secure protocols. This means that even in the unlikely event of a security incident on our platform, your core financial credentials remain protected.

Deposit and withdrawal records are retained as part of your account history for account management purposes and to comply with applicable financial regulations. You can view your complete transaction history at any time by logging in to your be333 account.

Children's Privacy

be333 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If we discover that we have inadvertently collected data from a minor, we will delete that information immediately and, where appropriate, notify the relevant authorities.

If you are a parent or guardian and you believe your child has provided personal information to be333, please contact us immediately at [email protected]. We take such reports seriously and will act swiftly to investigate and remove any data involved. We strongly encourage parents to monitor and manage their children's online activity. 21+ only.

Changes to This Privacy Policy

be333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify active users via the email address associated with their account or through a prominent notice on the platform at least 7 days before the changes take effect.

Your continued use of the be333 platform after any such changes constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed. The 'Last Updated' date at the top of this page always reflects the most recent revision.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way be333 handles your personal data, our dedicated privacy support team is ready to help. We treat every inquiry with care and aim to provide a clear, satisfactory response within a reasonable time.

You can reach us by email (plain text only — not a clickable link): [email protected]. Our support team is available 24 hours a day, 7 days a week. Response times are typically within 24 hours for privacy-related queries.